Do you have your customer in the palm of your hand? Richard Newmann, director of UK BodyTalk, an organisation that promotes body language in order to get ahead in business, urges clients to remember the "hands up or hands down" rule.
To see how you can change your body language incredibly simply with just this one piece of advice, watch the short video "Handy Tips' on the UKBodyTalk website. A clip from one of Richard's business presentations shows particularly how to use this techniques when it comes to sales presentations and handling the awkward question from a customer who doesn't believe your figures.
As well as the 'Handy Tips' clip, look out for the 'It's not charades' clip from this expert in body language. With presenting yourself being an everyday part of sales management, see what you can achieve with a safe, and effective, pair of hands. www.ukbodytalk.com
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