Monday, 13 August 2012

Top tips for telesales


A successful telesales campaign needs careful planning to succeed. Whether you are a telesales manager in charge of a large call centre or a smaller sales team trying to make an impact in your sector and generate sales leads, you need to have a strategy. In an article on the The Marketing Group’s website, 42 top tips are offered in planning your next telesales campaign from scriptwriting to setting expectations and goals. The tips also have advice for every step of the call such as ‘have confidence and energy in your voice ‘ and ‘Offer choices. If you offer one option, you leave the customer to choose between "yes" and "no.". This is all useful advice for both operators on the front line at a call-centre as well as those planning goals and measuring results. Before your next telesales campaign or before you make the next sales call, read the full article at http://www.marketinggroup.co.uk/articles/42%20Tips%20for%20a%20More%20Effective%20Powerful%20Telesales%20Campaign.pdf

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